You must be 18 years or older to use the Applications
You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
You may only create or have access to one Free account with the Application. Any additional Free accounts are subject to deletion at Sunrise Transcription discretion.
Created user accounts may only be used by one person – a single login shared by multiple people is not permitted.
You are responsible for maintaining the security of your account and password. Sunrise Transcription cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You may not use the Applications for any illegal or unauthorized activities
Copyright and Content Ownership
Payment, Refunds, Fees, Upgrading and Downgrading
A valid credit card is required for paying accounts. Free accounts are not required to provide a credit card number. Paying accounts will be billed/charged upon completion of account creation process.
You are responsible for the trial of the Applications using the free plan prior to usage of a paying plan. If you activate a paying account, you waive your right to a trial of the Applications.
Service of the Applications is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. For the purposes of equality, no exceptions will be made.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
You are solely responsible for applicable fees by third parties due to integration with the Applications, including, but not limited to fees associated with payment processing.
For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle. Downgrade is only available when the account is eligible for the target downgrade plan.
Cancellation and Termination of Services
You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time from within your account site. The option is available under “Upgrade/Downgrade plan”.
Any or all of your data will be permanently removed from our system upon cancellation. This removal cannot be reversed. The data that is lost cannot be restored. Sunrise Transcription reserves the right to preserve any or all of the data in a non-restorable form.
If you cancel your plan before the end of your current paid month, your cancellation will take effect immediately and you will not be charged again. You will not receive a refund for unused time.
Sunrise Transcription, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Applications, or any other Sunrise Transcription service, for any reason at any time. Such termination of the Applications will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all data in your Account. Sunrise Transcription reserves the right to refuse service to anyone for any reason at any time.
Modifications to Prices and Plans
Sunrise Transcription reserves the right at any time and from time to time to modify or discontinue the operation, support, and service of the Applications, temporarily or permanently, with or without notice.
Details for paid plans, including but not limited to features enumerated on the Website, are subject to change upon 30 days notice from Sunrise Transcription. Such notice may be provided at any time via any channel, including but not limited to digital notices on the Website.
Details for the free plan, including but not limited to features enumerated on the Website, are subject to change at any time from Sunrise Transcription.
Prices, including but not limited to monthly subscription plan fees to the Applications, are subject to change upon 30 days notice from Sunrise Transcription. Such notice may be provided at any time via any channel, including but not limited to digital notices on the Website.
Sunrise Transcription shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Applications.