Uncompromising Security & HIPAA Compliance

We treat your patient data with the highest level of security and confidentiality. Our entire infrastructure is built around HIPAA mandates to give you complete peace of mind.

End-to-End Encryption

All data is encrypted both in transit (using 256-bit TLS/SSL) and at rest (using AES-256 encryption). This ensures that intercepted data is unreadable to unauthorized parties.

Secure Infrastructure

Our servers are housed in Tier-III and Tier-IV data centers with biometric access controls, redundant power, and 24/7 security monitoring.

Staff Protocols

Every employee undergoes rigorous background checks, signs strict confidentiality agreements, and completes mandatory annual HIPAA training and certification.

Audit Trails

Our platform maintains comprehensive, immutable audit logs. We track every login, file access, and data transfer, providing complete transparency into who accessed what and when.

Business Associate Agreements (BAA)

As your partner, Sunrise Transcription signs a comprehensive Business Associate Agreement with every client. We legally bind ourselves to the protection of your Protected Health Information (PHI), sharing the responsibility of compliance.

For detailed information about our security protocols, network architecture, or to request a copy of our standard BAA, please contact our compliance officer.

Contact Compliance Team

FAQ

HIPAA Compliance: Frequently Asked Questions

Is Sunrise Transcription HIPAA compliant?

Yes. We sign a Business Associate Agreement before any PHI moves, encrypt data in transit with TLS and at rest with AES-256, train staff annually, and keep audit logs of access.

When is the BAA signed?

Before any protected health information is uploaded or recorded. The trial does not start until the BAA is in place.

Where is patient data stored?

On HIPAA-compliant infrastructure in professionally managed data centers, with encryption at rest and access limited to the people who need it to produce your notes.

Can we review your security practices?

Yes. Contact the compliance team from this page or the contact form and we will share the BAA and a summary of our security controls.

Protections

Key benefits of our HIPAA program

  • Signed BAA before any PHI is processed.
  • 256-bit TLS in transit and AES-256 at rest.
  • Staff background checks, confidentiality agreements, and annual HIPAA training.
  • Immutable audit logs of logins, file access, and transfers.